Can I change my pledge level?
Unfortunately no, but we are offering all of our items as add-ons so you can customize your order to receive exactly what you want!
Last updated: April 25, 2019 14:11
Can I add-on an item that already comes in my pledge level?
Yes, absolutely! If your pledge level already comes with an item but you want more, by all means, add away!
Last updated: April 25, 2019 14:12
When will I receive my items?
We’re hoping to start shipping by mid to late June, but we will keep everyone posted if this timeline changes!
Last updated: April 25, 2019 14:04
How do I submit my photo for the collage/photo mosaic wallpaper?
We already sent a separate email with the submission form to upload your photo for both the collage credit ($40+) ad the photo mosaic wallpaper (all levels). You can submit the same photo for both, or different ones. If you did not receive this email, please check your spam/junk and promotions folders, or search your inbox for an email from Legion M!
Last updated: May 03, 2019 13:13
Can I use someone else's name for the SUPERFAN credit?
Yes! If you’d like to donate your credit to a friend or family member, you are certainly welcome to do so.
Last updated: April 25, 2019 14:10
When will the development sessions begin?
Once we have shipped the comic books and given everyone enough time to read them, we will begin scheduling the online development sessions.
Last updated: April 25, 2019 14:11
How do I invest in Legion M?
Please visit our investment portal for more information: https://wefunder.com/legionm
Last updated: April 25, 2019 14:11
Why can't I choose my comic book cover?
There are a few pledge levels where you don’t need to choose your cover because you’re already getting all three! These levels are the “Got Ya Covered” level, “I Want It All” Fan level, and “I Want It All” Superfan level. Your order automatically comes with all three covers, so you don’t need to choose a style!
Last updated: May 04, 2019 11:02
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.